Having a total view of your telemarketing efforts is the key to your channel success. Allant is the teleservices industry leader that improves marketing spend productivity through unique lead distribution applications that enable daily monitoring of campaigns and lead reallocation to maximize results. Allant understands that you may have telemarketing business challenges such as:

• Difficulty managing multiple TM agencies / contact centers based on productivity
• Lack of integrated channel performance information
• Long campaign cycles and fulfillment cycle

See how Prevalence Vendor Management can benefit you:

Optimize Campaign Performance

• Improve campaign ROI through increased sales
• Reduce campaign cycle time
• Optimize lead distribution based on productivity
• Increase spend per household

Improve Vendor Effectiveness

• 100% reallocation of leads and responses for accurate performance tracking including DNC
• Increase lead allocation to top performing agencies
• Reduce call handling time

Reduce Operational Costs

• Reduce staffing costs
• Reduce file based errors
• Shorten fulfillment cycle

Ensure Compliance

• Reduce compliance risk through continuous Do Not Call (DNC) suppression including instant file updates during campaigns

Key Features of Prevalence Vendor Management:

• User friendly interface for multi-vendor telemarketing campaign management
• Standardized daily report set to analyze campaign performance and re-allocate leads within the campaign window including campaign and sales summary, agency performance, error status, disposition summary and DNC compliance statistics
• Lead reallocation capabilities within campaign window
• Trigger based campaign initiation with prior contact based scripting and offer with prior sales suppression
• Error management and reconciliation processes
• Disposition feeds to update internal client systems