FRESH PERSPECTIVE

Insight and expertise at the intersection of data, technology and privacy.

Tap into a world of information with essential industry blogs from our marketing technology and data analytics experts.

INNOVATION ON DISPLAY

Industry events and appearances, on the road and in person.

Join us as we bring marketing technology and data expertise to an upcoming conference or speaking engagement near you.

NEW AND NOTEWORTHY

Up-to-date announcements and information, fresh off the press.

Read about Allant Group’s news and learn about our latest developments in leading industry publications — all in one place.

The Past, Present and Future of Social Media in Business

October 10, 2018

It was between 2007 and 2008 when companies started to look at social media, not just as “something young people do,” but as a business channel; an opportunity for a new type of interaction with customers and an innovative way to generate leads. At this point, Facebook built Facebook Pages, which allowed any entity to create a Business Page on Facebook. In addition, Facebook expanded its advertising capabilities and continued work on developing its Mobile App.

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Opportunities and Threats of Social Media Automation

September 24, 2018

Social Media Automation, however, is a fairly new concept, primarily because of how new Social Media is in general as a business tool. Recent feature updates such as Messenger and the deployment of Bots present both opportunities and threats, not only to a customer’s experience but also to a brand’s reputation.

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NCOA sources: one is good, two is better, three is best

August 6, 2018

While it may be true that NCOA is a commodity these days, Alllant Group uses our data wrangling expertise and multi-source data approach to garner
improved results for our customers resulting in
significant cost savings. We achieve this by cleaning the data, using multiple change of address sources, and validating the results using
two 
national consumer data sources.

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The Value of Customer Lifetime Value

August 3, 2018

​Understanding the lifetime value of customers is a cornerstone-centric marketing approach throughout the entire customer lifecycle built on treating customers as assets and focusing on acquiring, developing, and retaining customers with high potential value.

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Unlock “The Value” In Customer Lifetime Value

July 2, 2018

On the webinar, Brandon talked about how companies are using customer lifetime value to win, serve, and retain customers today. He also presented best practices for overcoming the data and organizational challenges typically associated with lifetime value. Finally, he revealed on how to get started with lifetime value.

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Four Retail Strategy Influencers for Growth

June 1, 2018

Forrester Research report The New Paradigm Of Retail states, “Today’s shopper knows more about the product than store associates do, has a broader online selection with filtering tools, and can close the purchase more easily on their own with online product upsell options. Retailers must adapt to regain a customer experience.”
1 Future growth for retailers depends on the retailer’s ability to adapt to the customer’s preferences. We have identified four “Retail Strategy Influencers” that pave the way to growth.

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Find the “relevance” in your data

February 20, 2018

Staying relevant is the key to surviving in today’s world. The world is advancing at a phenomenal pace. How do you keep up with, harness, and leverage the vast amount of information available to you?

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Three Ways Retailers can “Sale” in the New Year

February 2, 2018

The hectic holiday season is done, and seasonal results for retailers are positive. According to the National Retail Federation (NRF), “holiday sales during November and December 2017 increased 5.5 percent over the same period in 2016 to $691.9 billion as growing wages, stronger employment and higher confidence led consumers to spend more than had been expected.”  And the continued outlook for retailers remains promising. Devon Wylie, CEO of retail industry event CRMC, points out that “most in our network of brick and mortar, retail CRM marketers are telling us that they are hopeful that in-store activity will remain strong in 2018.” 

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Talking Strategic Partnerships With Mike Tworek Of Allant Group

January 9, 2018

As a new marketing coordinator, I wanted to understand the various aspects of the Allant Group. Through my quest to learn more, I got to sit down and speak with Mike Tworek, Director of Business Development and Indirect Sales at Allant Group. Mike is in charge of strategic partnerships and we met to talk specifically about the relationship between Allant Group and RedPoint Global.

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Allant Group among the ten most significant Customer Analytics Service Providers

September 26, 2017

Allant Group, a premier marketing technology provider specializing in customer data and analytics, was recently included as one of the top companies in The Forrester Wave™: Customer Analytics Services Providers (CASP), Q3 2017 report. According to Forrester, “Allant excels at the customer data dirty work. Many of Allant’s strengths lie in its database-marketing heritage. It has a team of business-savvy data scientists who specialize in applied customer analytics.” 

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Customer Lifecycle: Customer Retention is Even More Important Than You Think

September 13, 2017

Customer retention is much more than simply measuring how many customers are still active 12 months after they begin a relationship with your company. It’s much more than trying to please everybody who walks in the door or orders from your online store. It is, in fact, a perpetual process that is all about profitable allocation of limited resources. How best to focus your dollars to know where customers are in the buying cycle, what behaviors distinguish one customer from another and which customers are worthy of effort in moving them toward upward migration. The key and often overlooked component of retention is to have the discipline to ignore the disengaged.

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Aligning Customer Service with Company Culture

August 15, 2017

Customer service can have a huge impact on your bottom line, make or break your reputation, and is critical to competing effectively. And, it is no secret that I am obsessed with customer service, because I am in charge of the client experience at Allant.  

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Aspiration vs. perspiration

July 27, 2017

“What I did during my summer vacation” was my favorite assignment each school year. As we make the turn for the last remaining days of summer, I recently took stock in what I have done to prepare for my annual essay (which has now become a blog).  This summer I have had the opportunity to participate in many discussions with prospective clients and have conversations with quite a few attendees at several
conferences I attended.

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Top 10 ways to Attract and Retain Millennials

June 29, 2017

To really find out what Millennials wanted from employers I had to ask them. I interviewed a group of Millennials that were getting ready to graduate college and enter the work force. They wanted things like, collaboration, mentoring, motivation, to work in groups and have a strong work/life balance. Wait, am I a Millennial? I want those things as well. Let me get some more data before I can jump on the millennial bandwagon.

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Through the Eyes of an Intern: A behind the scenes look into CRMC 2017

June 19, 2017

I walked into the Hilton Chicago feeling very nervous and especially intimidated at my being a millennial surrounded by executives. But after meeting Devon and Staci along with the rest of the CRMC leadership I was put at ease as they truly made me feel a part of their team.  They made my experience with CRMC an enjoyable and memorable one and I was so glad to help them.

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