System Administrator, Service Desk Specialist
The System Administrator, Service Desk Specialist is the first line of support for inquiries and requests for assistance with the technological infrastructure.
Primary Duties and Responsibilities include the following. Other duties may be assigned.
Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Ability to read, analyze, and interpret general business periodicals, technical procedures and documentation that accompanies it. Ability to effectively present information and respond to questions or complaints from internal customers. Ability to effectively conduct training classes for groups as needed.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.